Ladies. I went to Boots to collect my order and they didn't even have it in yet even though it said I could collect today. I asked about trying and returning, as I had called and was told I could but they told me in store you cant. It has to be returned unopened. So I will have to cancel that order and I will get one from QVC. Really gutted as I thought I was getting it today finally
How annoying! I ordered mine from a Boots store yesterday... Collected it fine today - it even had some free Dior samples included in the parcel box. Hope you manage to get one soon!
I’ve never ordered from them before but they’ve been around for years. I’ve seen the bad reviews and to be honest I think they’re pretty harsh so it’s not deterred me but I’ll let you know how I get on
My experience with them has been smooth sailing but I'm thinking of returning mine to get the new release multistyler in blue and copper so I'll let you know how that process goes as a lot of the bad reviews are surrounding the returns
I’m so tempted, I’ve got one in my basket but I’m holding out for QVC so I can try one and return it if it’s no good. They’ve got a dyson segment on tomorrow so I’m hoping to get one then.
It's a weird policy to have isn't it. You're not going to know if it works for you until you've tried it. The reviews are pretty polarising too so it's not even as if it would be the exception to the rule for someone to want to return it. I've seen loadsssss of reviews where people have said they hated it and returned it. I think especially if you've got longer than chest length hair, why I do. And that's why I've put off buying one for so long, as the reviews for long hair were *****
I think I’m just being overly cautious. I’ve got long thin hair and my hair doesn’t hold curls well with a conventional curler without effort so the reviews have me a bit worried. I just don’t want to be stuck with a £450 ornament if they won’t let me return it
Yeyyyy!! Can't wait to try it out too! I feel like we've all been on emotional journey this last fortnight just to get a hair tool let us know how you find it! I'm quite apprehensive having longer hair that is really thick and typically takes 3 business days to do anything other than straighten so we'll see
I managed to get hold of Boots on the phone and they said you can use and return it if not suitable. I ordered one for collection tomorrow and will double check with them before I walk away with it, just to make sure.
That would be great if they can email or confirm it in writing somehow, I think a lot of people are scared of dropping £450 on the airwrap and finding out it’s no good for their hair and being stuck with it
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Comments (103)
Ladies. I went to Boots to collect my order and they didn't even have it in yet even though it said I could collect today. I asked about trying and returning, as I had called and was told I could but they told me in store you cant. It has to be returned unopened. So I will have to cancel that order and I will get one from QVC. Really gutted as I thought I was getting it today finally
How annoying! I ordered mine from a Boots store yesterday... Collected it fine today - it even had some free Dior samples included in the parcel box. Hope you manage to get one soon!
Are QVC reliable, a lot of bad reviews for them!
I’ve never ordered from them before but they’ve been around for years. I’ve seen the bad reviews and to be honest I think they’re pretty harsh so it’s not deterred me but I’ll let you know how I get on
That would be great, Thankyou
My experience with them has been smooth sailing but I'm thinking of returning mine to get the new release multistyler in blue and copper so I'll let you know how that process goes as a lot of the bad reviews are surrounding the returns
Go go go Caitlin!
I got it!!!! I can’t wait to try it out
Caitlin, did you get one from John Lewis?!
I’m so tempted, I’ve got one in my basket but I’m holding out for QVC so I can try one and return it if it’s no good. They’ve got a dyson segment on tomorrow so I’m hoping to get one then.
Can you not return to John Lewis?
You can but their policy is similar to others that it has to be returned in unused condition
It's a weird policy to have isn't it. You're not going to know if it works for you until you've tried it. The reviews are pretty polarising too so it's not even as if it would be the exception to the rule for someone to want to return it. I've seen loadsssss of reviews where people have said they hated it and returned it. I think especially if you've got longer than chest length hair, why I do. And that's why I've put off buying one for so long, as the reviews for long hair were *****
I think I’m just being overly cautious. I’ve got long thin hair and my hair doesn’t hold curls well with a conventional curler without effort so the reviews have me a bit worried. I just don’t want to be stuck with a £450 ornament if they won’t let me return it
Apparently not allowed to say * * * *
Yeyyyy!! Can't wait to try it out too! I feel like we've all been on emotional journey this last fortnight just to get a hair tool let us know how you find it! I'm quite apprehensive having longer hair that is really thick and typically takes 3 business days to do anything other than straighten so we'll see
I managed to get hold of Boots on the phone and they said you can use and return it if not suitable. I ordered one for collection tomorrow and will double check with them before I walk away with it, just to make sure.
Oh this is good. wonder if you can get this in writing? i really hope we would try it and if not suitable return
That would be great if they can email or confirm it in writing somehow, I think a lot of people are scared of dropping £450 on the airwrap and finding out it’s no good for their hair and being stuck with it
yeah im worried about that but im going to try and carefully take it out the box and have a go and pray it works